- How do I manage my account?
- You can manage your account on the 'My account' page to change billing details or see your license key(s). You can also cancel your subscription there at any time. If you cancel your subscription, you will still have access to Tailscan until the end of your current billing period. Go to the My Account page
- Is there a trial? Can I try it before I buy Tailscan?
- Yes, you can try Tailscan! We don't have a trial but you can use Tailscan on this website by clicking on the link below. Hit the space key to pin Tailscan.
Try Tailscan nowDemo available only on Desktop
- I already bought Tailscan. Where is my license key?
- If correct, you've received an email after your purchase that includes your license key. The subject line is 'Your Tailscan license key'. If you cannot find your license key, please send an email to info@tailscan.com and I'll help you out.
- Tailscan says my license key is invalid?
- Oops! If you've made sure the license key is correct (check for spaces before/after the key when copy-pasting), please send an email to info@tailscan.com and I'll help you out.
- Is Tailscan going to have a Firefox version?
- I would love to build a Firefox version of Tailscan. It is important for me, however, that I can offer a great experience for all users. And for that I need to invest a lot of time. If you are interested in a Firefox version, let me know!
- How often is there an update for Tailscan?
- Tailscan will receive periodic updates when Tailwind CSS is updated, and when there is a new set of features ready for Tailscan. I hope to release a new version with new features every 4-8 weeks.
- Does Tailscan work on any website?
- Yes, Tailscan works on any website. If the website does not use Tailwind CSS, there are no classes visible for any element. However, you can still add Tailwind classes to elements.
- Do you have bundled license packs? I want multiple!
- Yes absolutely! You can buy a 5-pack, 10-pack, 25-pack or custom amount (25+) license. if you're interested, please send an email to info@tailscan.com. If you want less than 5 licenses, you can simply change the quantity during the normal checkout.
- Do you have a refund policy?
- If you are not satisfied with Tailscan, you can email your refund request to info@tailscan.com. We accept requests up to 14 days after purchase. It would help a lot if you also provide feedback as to why you'd like a refund, so I can make the product better for others in the future!